The primary responsibility of a customer support engineer is to solve any technical issues a customer is having while using their new product or service. These issues are often related to software or hardware, so it’s essential that customer support engineers have a solid grasp of computer systems
What you'll learn
Test computers to ensure proper functioning of computer systems.
To solve technical problems of a computer user.
To make the computer user comfortable.
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This course includes
- Train end users on usage of computer hardware and software.